Hangtime Hoops Privacy Policy

\Hangtime Hoops — Privacy Policy

Last updated: 9 February 2026

1. Introduction

Hangtime Hoops is operated by Estrella Company PTY LTD (“we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Hangtime Hoops mobile application (“App”).

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we may collect:

• Name or username

• Email address

• Password (securely stored via authentication providers)

This information is used to create and manage your account.

Event and Booking Data

When using the App to join basketball runs, we may collect:

• Event bookings

• Attendance records

• Participation history

Payment Information

Payments are processed by Stripe.

We do not store full payment card details. Payment information is handled directly by Stripe in accordance with their privacy and security policies.

Technical Data

We may automatically collect limited technical information such as:

• Device type

• Operating system

• App usage logs

• Crash diagnostics

This information helps us improve performance and reliability.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Process event bookings

• Facilitate payments

• Manage attendance for basketball runs

• Improve app performance and reliability

• Communicate important service updates

We do not sell personal information to third parties.

4. Data Storage and Infrastructure

User data is stored using services provided by Supabase, which provides database and backend infrastructure.

These services may store data on secure cloud servers located in multiple regions.

5. Third-Party Services

The App relies on third-party providers to operate core functionality, including:

• Stripe — payment processing

• Supabase — database and authentication services

These providers may process data as required to deliver their services.

6. Data Retention

We retain personal information only as long as necessary to:

• Maintain your account

• Provide services within the App

• Meet legal or regulatory requirements

If you delete your account, we will delete or anonymise your personal information where reasonably possible.

7. Data Security

We take reasonable measures to protect personal information, including:

• Secure authentication systems

• Encrypted connections (HTTPS)

• Controlled database access

However, no online system can guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your account and associated data

To make a request, please contact us using the details below.

9. Children’s Privacy

The App is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted within the App or on our website.

Continued use of the App after updates constitutes acceptance of the revised policy.

11. Contact

If you have questions about this Privacy Policy, contact:

Estrella Company PTY LTD
Email: support@estrellacompanyptyltd.com